Geoff Carens geoff.carens at gmail.com
Mon Jan 14 10:59:31 PST 2013

Dear Everyone,

On December 17, Starbucks Coffee abruptly informed "shift supervisors,"
also known as shifts, in MA that they would no longer receive any income
from customers' tips as of January 7. Shift supervisors have extra
responsibilities, but start at just $11/hr. The loss of tips represents a
cut of up to 10-20% of their income! Shifts comprise roughly one third of
Starbucks' MA workforce. The company has said it will not provide any
immediate raise to make up for the effective salary cut, and that any
future increase shifts may receive won't be retroactive. For years,
Starbucks has essentially arranged for customers to subsidize shifts' low
pay with tips, but the MA courts have ruled this illegal.

Shifts are demanding that their huge, profitable employer ensures no
Starbucks worker loses income from the court ruling on tips. They want a
$4/hour raise, and transparency from the company, which has been
maddeningly opaque in its dealings with employees, refusing to say anything
about any possible raise until a
petition<http://starbucksunion.org/come-together-fair-pay-ma>by shifts
called attention to their plight.

The IWW stands in full support of all workers, including shift supervisors
at Starbucks. We will hold an action to raise public awareness about this
important labor issue this Friday, December 18, starting at 12 noon, at the
flagship Starbucks store, 1380 Mass. Ave. Cambridge, right next to the
Harvard Sq Red Line T stop. Please join us!  A map is

In Solidarity,

Geoff for the Industrial Workers of the World
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